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Severn Partnership Ltd
Chartered land surveyors Severn Partnership have implemented the use of CRM and collaborative tools to enhance their ability to capture and analyse customer information and allow field based staff to share documentation.
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The National B2B Centre regularly publishes articles by its own team of consultants and other leading experts. Articles are listed in order of publication. Use the drop down menu above to filter articles by category or use the search bar in the top right to search for a specific subject.

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5 Reasons Why Your Business Needs CRM

Date: October 2011 Category: CRM
Steve Orriss, Director and Lead Consultant at The National B2B Centre Ltd., highlights 5 way your business could benefit from a CRM (Customer Relationship Management) system. More

10 of the most commonly asked questions about CRM

Date: June 2010 Category: CRM
Helen Caldicott of Marketing Answers & Solutions highlights the key questions she gets about CRM...and provides the answers. More

No Short Cuts to a CRM Solution

Date: July 2009 Category: CRM
Unfortunately getting it right with CRM takes a bit of effort. Steve Orriss of the National B2B Centre explains the right process. More

Generating Sales with CRM

Date: May 2009 Category: CRM
Gareth Edwards talks us through the some the selling benefits of using CRM (Customer Relationship Management) for small and growing businesses. More

Why should SMEs be using Customer Relationship Management?

Date: December 2008 Category: CRM
CRM has been in use by the Corporates for many years. Is now the time for small businesses to get in on the act? More