Courses and Events Schedule
Take a look at our exciting events schedule - including our training courses - coming up in the near future.
Unless otherwise stated our events and courses will be held at our University of Warwick facilities, which are convenient for businesses in Coventry, Birmingham and across the West Midlands.
If you can't find what are looking for, or need further information, contact us at events@nb2bc.co.uk or call 02476 620158.
CRM: Building Profitable Customer Relationships - 1 Day Workshop
£349 £249 Until 7th June! (All prices excluding VAT)
Birmingham
As your business grows the task of managing all of the different interactions you have with customers and prospects becomes more difficult. This can cause problems with the retention of clients and your sales pipeline. CRM (Customer Relationship Management) technology could be a solution to these problems.
The goal of this one day workshop is to provide the owners and managers of growing businesses considering CRM with an understanding of what CRM can do for their business through discussion of CRM functionality and benefits.
A workshop session will guide delegates through documenting the key functional CRM requirements of their own businesses and deliver an understanding of some of the key issues in managing a successful CRM project.
Delegates will leave understanding whether their business is ready to undertake CRM and what their next steps should be.