CRM:Identify, win and keep profitable customers
CRM: Identify, win and keep profitable customers
Breakfast workshop
26 Nov 2009 Barcelo Island Hotel, Hinckley, LE10 3JA
CRM (Customer Relationship Management) systems are powerful tools that could help your business grow and prosper.
This Business Link breakfast workshop, delivered by Steve Orriss of the National B2B Centre, will help you to understand how CRM could help you, what technical knowledge is required and how you choose the right system.
Agenda
- 08.00 Registration and breakfast
- 08.30 Introduction to Technology @ Work - Business Link WM
- 08.45 CRM: Identify, win and retain profitable customers - National B2B Centre
- 09.10 Case study
- 09.30 Demonstration
- 10.00 Q&A
- 10.30 Business Link - Networking
Visit the Business Link event page for more details and to book online (click on the location you are interested in on the right hand side list).