Site Map

Top Navigation

1. Home
2. Consultancy
   1. Our Services
   2. Our Consulting Approach
3. Courses
   1. Our Training Courses
      1. Cloud
      2. CRM
      3. Ecommerce
      4. Email Marketing
      5. Google Analytics
      6. Mobile Apps
      7. SEO
      8. Social Media
   2. Bespoke Courses
   3. Training Facilities
4. Schedule
5. Articles
   1. Marketing Online
   2. Collaborative Working
   3. e-Commerce
   4. CRM
   5. Open Source Solutions
   6. Cloud and Mobile
6. SME Support
   1. Coaching for High Growth
7. Showcases
   1. Marketing Online
   2. Collaborative Working
   3. e-Commerce
   4. CRM
   5. Open Source Solutions
   6. Cloud and Mobile
8. Toolboxes
   1. e-Marketing Toolbox
      1. I need a website
      2. Improve my website
      3. e-marketing Techniques
   2. A Guide to e-Collaboration
9. Members Area
   1. Manage Event Bookings
   2. Change Your Details
10. About Us
    1. Meet the Team
11. Contact

Content Themes

1. Marketing Online
   1. Articles
      1. 10 Costly Search Engine Mistakes to Avoid
      2. The Forrester Wave: Email Marketing Service Providers
      3. What is Pay-Per-Click Fraud and How Do You Fight It?
      4. Email Marketing: Make Your Email Legal
      5. Effective Email: The Seven Golden Rules
      6. Writing Email Press Releases
      7. Strategic Internet Marketing
      8. Do I need an e-newsletter?
      9. What is email marketing?
      10. Email marketing Vs direct mail: Which is the better one?
      11. Blogs Mean Business
      12. Why should SMEs blog?
      13. Blogging or blagging?
      14. How to create a blog
      15. What is blogging?
      16. e-Marketing: Don't forget your back office
      17. Search Engine Optimisation: Keeping up with the US
      18. Law change affecting your website and email
      19. How to write good website content
      20. Using the Internet to Grow Your Business
      21. What is mobile marketing and how can you use it?
      22. How To Use Mobile Marketing
      23. Data Security: Phishing to Flooding Seminar report and slides
      24. Who are your online customers and what do they want?
      25. How can you get a better understanding of your online competitive environment?
      26. FAQs: Websites and Search Engines
      27. Websites are for life and not just for Christmas
      28. Search Engine Optimisation on Zero Budget
      29. Searching through Google's services
      30. Google Analytics: Getting started
      31. More measurement is marvellous
      32. Discover what works on your website
      33. Who owns your website?
      34. Answer your IT questions at the Business IT Guide
      35. How can you compete with the big boys online?
      36. Are your website images putting you at risk?
      37. Three Fundamental Rules for Writing Web Copy
      38. What is the most important element of your Website?
      39. Rachel Elnaugh talks web with local businesses
      40. 6 Steps for writing a headline
      41. Measuring your web copy
      42. Online PR: Raising your profile on the web
      43. Are visitors lost on your website?: Designing the Navigation System
      44. How Can SMEs create a future advantage?
      45. How to use YouTube to get your business noticed!
      46. E-Business 2008: Creating a Future Advantage. Links to downloads
      47. eMarketing - What should you be reading?
      48. The Chaffey Column - October 2008
      49. How to do usability testing
      50. The Chaffey Column - November 2008
      51. How Do I Register with Online Directories?
      52. The Chaffey Column - December 2008
      53. Website Accessibility - One Size Doesn't Fit All
      54. Plug Your Business into Online PR Sites
      55. The Chaffey Column - January 2009
      56. No Lagging with the Bragging
      57. The Chaffey Column - March 2009
      58. The Chaffey Column - February 2009
      59. Blogging - Free and Easy
      60. Get a little more noticed with Google Base
      61. The Chaffey Column - April 2009
      62. Winning new business - have you considered a customer survey?
      63. 5 Simple Tips For Converting Search Traffic
      64. The Chaffey Column - May 2009
      65. The Chaffey Column - June 2009
      66. Website Development Problems: Are developers or clients to blame?
      67. Social Media sites to get you started
      68. Using Social Media in the real world
      69. The Chaffey Column July 2009 - The value of your email list
      70. 10 Tips for Promoting Products and Services using Photo Sharing SItes
      71. E-Business Conference 2009 overview
      72. The Chaffey Column - August 2009
      73. The Chaffey Column - September 2009
      74. Google Analytics - First Time Through
      75. Social Media - Where are your customers and prospects?
      76. The Chaffey Column - October 2009
      77. Make the Most of Your Facebook Page
      78. Getting Started with Twitter
      79. The Chaffey Column - Twitter Lists
      80. 6 Tools to Measure Social Media Success
      81. The Chaffey Column - Customer Engagement Strategy
      82. Success Audit - How to generate content for websites and Social Media
      83. The Chaffey Column - Marketing: a two-way street?
      84. 9 tips on how to choose a good SEO supplier
      85. Choosing the right keywords exercise
      86. Developing Your Keyword List
      87. The Chaffey Column - Planning Your Social Media Strategy
      88. 10 Tips how to qualify an SEO agency
      89. Using Google Places
      90. Getting the Most Out of LinkedIn
      91. Using Social Media - Resolving Time, Money and Resource Issues
   2. Showcases
      1. Must Have Direct
      2. Ideas for the Kids Ltd
      3. Swap Homes
      4. Beatroot Visual Solutions
      5. Edwards Precision Engineering
      6. Salsadelic
      7. Fresh Water Filter
      8. Needasafe
      9. Gas Street Works
      10. Penstamps
      11. 50Fifty
      12. 4Club and Country
      13. Defensive Driving Training
      14. Crest Marquees
      15. Nine IT
      16. Ropetask
      17. The Learner Pack
      18. Ruralnet UK
      19. FCL Computing
      20. Secure Vouchers
      21. Inserts Direct
      22. George Stuart Ltd.
      23. Red Planet Guitars
   3. Events
      1. Social Media Training Course - 1 Day Masterclass
      2. Social Media Training Course - 1 Day Masterclass
      3. SEO Training Course - 1 Day Masterclass
      4. Google Analytics Training Course - 1 Day Masterclass
      5. Google Analytics Training Course - 1 Day Masterclass
      6. How to grow your business with Email Marketing - 1 Day FastStart
2. Collaborative Working
   1. Articles
      1. What is Collaborative Software?
      2. Collaboration: The Answer to Rising Fuel Costs?
      3. Virtual Offices for Small Businesses
      4. The Best Way to Make Networking Work
      5. What is collaborative working?
      6. Virtual Working: Better productivity and a better life?
      7. Collaborative Working: Are the latest technologies and practices for you?
      8. Join a discussion forum
      9. Social networking: MySpace or waste of space?
      10. How can SMEs benefit from networking sites? - By 17yr old user
      11. Director's Comment on E-Business in 2007
      12. What is Web 2.0 and how can it benefit your business?
      13. October Members Networking Overview
      14. Beyond your website: How do you use technology to transform your business?
      15. Getting the most out of your IT budget
      16. Building a Successful Sales Story
   2. Showcases
      1. Xolve
      2. Design and Implement
      3. Midlands Group of Business Advisors
      4. Office Lifeline
      5. Advance Track
      6. Motionworks
      7. Business Feet
      8. Woolley & Co
      9. Key Stages Online
3. e-Commerce
   1. Articles
      1. ID Theft and Internet Fraud Declining
      2. Mystery Shopping Report
      3. Online Fraud: How Can Your Business Protect Against It?
      4. Trading via Online Auctions
      5. How Relevant is your E-commerce Website Design?
      6. What is electronic trading?
      7. Selling online can increase the reach of your business - but is it right for you?
      8. Should you become an Xmas eBay trader?
      9. eTrade or not to eTrade, that is the Question
      10. E-Commerce is more profitable
      11. New online tool for international traders
      12. Phishing, Pharming and other traps for the unwary...
      13. Using ZenCart to build your online shop
      14. Selling On-Line – Getting started
      15. Avoid the pitfalls of Pay Per Click
   2. Showcases
      1. Solo Trading
      2. SQUAB Storage
      3. Rainbow Signs
      4. Juliette's Interiors
      5. Online Fabrics
      6. Bedecked
      7. Pizzazz
      8. Image Dynamics
      9. Games for the World
      10. B2B Quote
   3. Events
      1. Making eCommerce Websites Work - 1 Day Workshop
      2. Making eCommerce Websites Work - 1 Day Workshop
4. CRM
   1. Articles
      1. Why should SMEs be using Customer Relationship Management?
      2. 5 Reasons Why Your Business Needs CRM
      3. Generating Sales with CRM
      4. No Short Cuts to a CRM Solution
      5. 10 of the most commonly asked questions about CRM
   2. Showcases
      1. Severn Partnership Ltd
   3. Events
      1. CRM: Building Profitable Customer Relationships - 1 Day Workshop
      2. CRM: Building Profitable Customer Relationships - 1 Day Workshop
5. Open Source Solutions
   1. Articles
      1. Evaluating Open Source Solutions
      2. Finding Open Source Software
      3. Firefox and the Impact Curve
      4. Open Source Taking Over Europe
      5. What is Open Source...?
      6. Empowering Linux Users to Reclaim their Email
      7. Ruby on Rails
      8. What is open source?
   2. Showcases
      1. Top Service
      2. Image+
      3. DAW Consulting
      4. Adaptawear
      5. Goodmedia
      6. Unlock The Music
      7. ADECS Profita
      8. Door Defender
      9. 118 TAXI
      10. Mercian Labels
6. Cloud and Mobile
   1. Articles
      1. Small businesses urged to go mobile!
      2. Happy Birthday Mobile!
      3. The What? and Why? of The Cloud
      4. Cloud Security – The Top 5 Questions for Your Cloud Supplier
   2. Showcases
      1. Burbidge
      2. Silk Business Systems
      3. Clayton Heaters
      4. Gas Data
      5. Lasan Restaurant
      6. StuWeb Productions
      7. Splashplay
   3. Events
      1. Harnessing the Cloud - 1 Day Workshop
      2. Harnessing the Cloud - 1 Day Workshop
      3. Differentiate your Business with Mobile Apps - 1 Day Workshop

Site Tools

1. Site Map
2. What is e-Business?
3. Accessibility
4. Copyright & Disclaimer
5. Privacy Policy
6. Terms & Conditions
7. Tell a friend