National B2B Centre
The National Business to Business Centre, Helping growing businesses make smart e-business decisions
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Nine IT
Nine IT
This IT solutions company generated new business leads by making its website more user friendly and pleasing on the eye....
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Courses and Events Schedule

Take a look at our exciting events schedule - including our training courses - coming up in the near future. 

Unless otherwise stated our events and courses will be held at our University of Warwick facilities, which are convenient for businesses in Coventry, Birmingham and across the West Midlands.

If you can't find what are looking for, or need further information, contact us at events@nb2bc.co.uk or call 02476 620158.
 

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Social Media Training Course - 1 Day Masterclass

22nd May 2012 (9:30am - 4:30pm), National B2B Centre, Coventry


£399   £299  Until 15th May   (All prices excluding VAT)
Coventry

If you're not already using Social Media Marketing to connect with customers and generate traffic to your site you'll soon be dropping down Google's rankings and losing business. Social Media is now an essential part of the marketing mix.

We will show you how and why to use social media to engage with your customers, build your brand and increase sales. Our Social Media training course provides hands-on, practical tuition on why and where to use Blogs and social networking platforms like Facebook, Twitter, LinkedIn and YouTube to make the biggest impact.


Differentiate your Business with Mobile Apps - 1 Day Workshop

29th May 2012 (9.30am - 4.30pm), National B2B Centre, Coventry


£349   £249  Until 22nd May   (All prices excluding VAT)
Coventry

Mobile technology is expanding rapidly and it is widely expected that the most common method to access the Internet will be via smartphones and tablets by the end of 2012. This brings a wealth of opportunities for businesses.

This course provides an overview of current industry trends in this fast-moving area and is packed with practical advice and examples of how Apps can create new revenue opportunities, improve customer service, and enhance businesses. The course includes an interactive workshop where delegates will be invited to consider and start planning new Apps for their own business.

Delegates will leave with an understanding of how an App can support their business, which technologies to focus on, and the key considerations for App development. The workshop will also cover cost implications and a walk through of the steps needed to engage successfully with a mobile App developer.
 


CRM: Building Profitable Customer Relationships - 1 Day Workshop

14th June 2012 (9.30am - 4.30pm), Radisson Park Inn, West Bromwich, B70 6TU


£349   £249  Until 7th June!   (All prices excluding VAT)
Birmingham

As your business grows the task of managing all of the different interactions you have with customers and prospects becomes more difficult. This can cause problems with the retention of clients and your sales pipeline.  CRM (Customer Relationship Management) technology could be a solution to these problems.

The goal of this one day workshop is to provide the owners and managers of growing businesses considering CRM with an understanding of what CRM can do for their business through discussion of CRM functionality and benefits.

A workshop session will guide delegates through documenting the key functional CRM requirements of their own businesses and deliver an understanding of some of the key issues in managing a successful CRM project.

Delegates will leave understanding whether their business is ready to undertake CRM and what their next steps should be.

 


Harnessing the Cloud - 1 Day Workshop

21st June 2012 (9:30am - 4:30pm), Radisson Park Inn, West Bromwich, B70 6TU


£349   £249  Until 14th June   (All prices excluding VAT)
Birmingham

”The Cloud” or “Cloud Computing” has become a hot topic for many business recently because it promises some big advantages over existing technology in terms of both cost and flexibility.

But sometimes it is difficult to get behind the hype.

The essence of Cloud is obtaining IT services or resources over the internet.  You may already have looked at applications such as Google Apps, Office 365, CRM systems, or accountancy systems that can be used on a “pay as you go” basis via a web browser, often offering attractive opportunities for cost savings when compared to more “traditional” software packages.

But what are the realities of using the “Cloud” in a small/medium business, and what are the true benefits, risks and costs?

This one day Cloud training course will provide business owners, directors and managers with a better understanding of “The Cloud” and explore how you could benefit from using a range of Cloud services in your business.
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Increase the Impact of your Online Content - 1 Day Masterclass

26th June 2012 (9:30am - 4:30pm), National B2B Centre, Coventry


£399   £299  Until 19th June   (All prices excluding VAT)
Coventry

Do you believe that your website and social media could be closing more business for you, but you’re not quite sure how to make it happen? Do you sometimes wonder if people reading about you online really understand what differentiates you from your competition?

If so, you’ve come to the right place! As more of your marketing activity goes online, the need to develop highly effective content for websites and social media becomes ever more pressing.

This course will give you a tried and tested structure to bring immediate and measurable improvements to your business communications. It will help you to generate new content ideas, use “benefit” focused language to encourage clients to work with you, and make your content more search engine friendly.

Ultimately it's all about making your customers sure about the benefits you offer them and making it obvious why they need to do business with you.